Refund Policy
Eligibility for Refunds
Customers may request a refund within 30 days of purchase if the product is defective, damaged during shipping, or not as described. Customized, personalized, or final sale items are not eligible for refunds unless damaged or defective.
Refund Request Timeframe
Refund requests must be submitted within 30 days from the delivery date. Requests made after this period may not be accepted.
Condition of Returned Items
To initiate a refund, please contact our customer support with your order number and reason for the refund. Once approved, returns should be shipped back to the provided address. Refunds are processed within 7-14 business days after we receive and inspect the returned items. Refunds will be issued to the original payment method unless otherwise agreed.
Refund Process
To initiate a refund, please contact our customer support with your order number and reason for the refund. Once approved, returns should be shipped back to the provided address. Refunds are processed within 7-14 business days after we receive and inspect the returned items. Refunds will be issued to the original payment method unless otherwise agreed.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or shipped incorrectly. In such cases, we will provide prepaid return labels.
Exchanges
Exchanges are available for items that are defective or damaged. For size or other exchanges, please follow the return process and place a new order separately.
Non-Refundable Items
Certain items, such as downloadable products, gift cards, and hygiene-related products, may not be eligible for refunds. Please check specific product details before purchase.
Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +91 800 800 4621